- Non-custodial (your funds stay in your wallet)
- Transparent pricing (no hidden fees)
- Generous refund window (30+ days)
- Real human support (not just chatbots)
- Plain-English risk disclosure
- Verifiable user reviews (not just on their own site)
- Real strategy depth (not just "AI" branding)
1. Non-custodial design
The single most important factor. Your funds should never leave your exchange or wallet. The bot connects via API key with withdraw permission disabled. If a vendor asks you to deposit funds onto their platform, walk away — that's a custodial setup with very different risk.
2. Transparent pricing
You should be able to find the exact price within two clicks of the homepage. Look for:
- Clear list of plan tiers and what's included.
- Whether trades incur extra fees (some bots take a cut of profits — that's fine if disclosed, a problem if hidden).
- Whether the "lifetime" price covers future major versions or only minor updates.
- Renewal terms for subscriptions (how to cancel, what happens to existing trades).
3. Refund window — 30 days minimum, 90 better
A short trial (3-7 days) doesn't tell you anything. Markets are too noisy at that horizon. A vendor offering 30+ days knows their product works long enough that most users won't ask for refunds. Prometheus offers 90 days — that's the upper end of the industry.
4. Real human support
Email a question before you buy. Time the response. If the answer takes more than 24 hours or comes back as obvious copy-paste, that's the support quality you'll get when something breaks. Live chat with a real human is increasingly the standard — and worth paying a premium for.
5. Plain-English risk disclosure
The risk page tells you everything about a vendor's honesty. If they say things like "100% guaranteed profits" or "no risk," they're either reckless or lying. A reputable vendor's risk page reads like:
"All trading carries risk. Past performance does not guarantee future results. Only deploy capital you can afford to lose. Markets can move against you."
That's the language of a company that plans to be around in five years.
6. Verifiable user reviews
Reviews on the vendor's own site are essentially marketing. Look for:
- Trustpilot, G2, or Capterra reviews — third-party platforms.
- Reddit threads about the bot (search "[bot name] reddit" — see what real users say in unfiltered forums).
- YouTube reviews from creators who don't have an obvious affiliate relationship.
- Reviews older than 6 months — recent ones could be paid; aged ones with consistent themes are more trustworthy.
7. Real strategy depth (not just "AI" branding)
The word "AI" sells. Test for substance:
- Can the vendor describe what the model actually does, in plain English, beyond "it analyzes the market"?
- Are there backtests across multiple market regimes (bull, bear, sideways)?
- Are strategy presets actually different from each other, or are they the same logic with different position sizing?
- Does the bot adapt to changing conditions, or does it run the same logic forever?
Five marketing claims to ignore
- "X% per day / per week" — Made-up numbers. Markets don't deliver consistent daily percentages.
- "100% risk free" — Software might be refundable; capital is not. Always at risk.
- "AI that beats the market every time" — Nothing beats every time.
- "Featured in Forbes/CNBC" — Often paid placements or sponsored content. Verify the original article.
- "Limited spots available" — Software has unlimited inventory. Scarcity is a sales tactic.
How Prometheus AI scores
For full transparency, here's how we rate against our own checklist:
| Criterion | Score | Notes |
|---|---|---|
| Non-custodial | ✅ | Funds always stay in your wallet |
| Transparent pricing | ✅ | Three tiers, all visible |
| Refund window | ✅ | 90-day profit guarantee |
| Human support | ✅ | WhatsApp, email, 24/7 chat |
| Plain-English risk | ✅ | Disclaimer page |
| Verifiable reviews | ⚠️ | Improving — more third-party platforms each quarter |
| Strategy depth | ✅ | Three differentiated presets + 3-in-1 training |